Mandarin Palace Casino Review and Free Spins Offers 2025
With a subtle nod to Macao and the ancient mysticism surrounding luck in the far east, Mandarin Palace Casino feels like a legendary platform. But is the casino all about looks with no bang? Read on to find out more about fast withdrawals, gaming options, and how big the jackpots can get.
How We Rate
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Mandarin Palace Casino triples your first deposit up to $4,000 plus the option to claim an additional 40 free spins when registering with bonus code 200PALACE and depositing $20+.
The wagering requirement is 60x. Free spins can be used on the Destiny Wild slot only and must be used before playing with your deposited funds. Bets placed in slot game features and on bingo do not count toward wagering requirements.
If free spins are claimed separately, a $100 maximum withdrawal rule applies. If the deposit bonus is claimed alone or with free spins, the maximum withdrawal is $1,000.
Pros & Cons
Pros
Big deposit match tripled up to $4,000
Live games and tournaments valid with bonus
Requires a low minimum deposit of only $20
Cons
60x wagering requirement
Not valid on bingo and slot game features
Free spins offer only valid on Destiny Wild
Verdict
We’d be amiss not to recommend this welcome package from Mandarin Palace Casino. The bonus is a hefty one, tripling your first deposit up to $4,000 plus 40 free spins on Destiny Wild.
Just be aware that this bonus comes with a 60x playthrough requirement.
Rate this Bonus
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Look & Feel
4.0
Look & Feel
3.0
Look & Feel
5.0
Look & Feel
4.0
Look & Feel
4.0
Look & Feel
5.0
Payout Speed
3.0
Payout Speed
3.0
Payout Speed
4.0
Payout Speed
3.0
Payout Speed
3.0
Payout Speed
4.0
Slot Games
5.0
Slot Games
5.0
Slot Games
5.0
Slot Games
5.0
Slot Games
5.0
Slot Games
5.0
Live Games
3.0
Live Games
3.0
Live Games
1.0
Live Games
3.0
Live Games
3.0
Live Games
1.0
Bonuses
4.0
Bonuses
5.0
Bonuses
5.0
Bonuses
4.0
Bonuses
4.0
Bonuses
5.0
Loyalty
4.0
Loyalty
3.0
Loyalty
3.0
Loyalty
3.0
Loyalty
3.0
Loyalty
3.0
Customer Service
4.0
Customer Service
5.0
Customer Service
4.0
Customer Service
5.0
Customer Service
5.0
Customer Service
4.0
Reputation
5.0
Reputation
5.0
Reputation
5.0
Reputation
5.0
Reputation
5.0
Reputation
5.0
How We Rate Mandarin Palace Casino | In-Depth Review
As casino experts with a collective experience covering just about every conceivable position within the iGaming industry, we can spot things that other reviews miss entirely. That’s why our reviews provide you with every tool you’ll need to choose an online casino that meets your needs.
We aim to improve the US gambling market by only recommending online casinos that meet industry regulations and surpass our strict requirements. This is why every single review contains vital information covering jackpots, security, payouts, and verification processes.
Mandarin Palace Casino Overview | Our Reviewers Found
Registration Process
1 min
KYC Process
1 day
Game Types
Live casino, Slots, Scratchcards, Keno, Roulette, Jackpots, Baccarat, Classic Slots, Blackjack, Table games, Video Poker
Live Games
11
Slots
350
Deposit Methods
Ethereum, Dogecoin, Wire Transfer, Bitcoin Cash, Ripple, Bitpay, Monero, Neo Coin, Tether, Cardano, Binance, Prepaid and Gift Cards, Bitcoin, MasterCard, Visa
Withdrawal Methods
Wire Transfer, Bitcoin
Min Deposit
$ 20
First Deposit Bonus
200% up to $4000
Bonus Code
Not Required
Protocol for Verifying the Accuracy of Data
Bonus Claimed
Yes
Deposit Sum
$ 25
Deposit Methods
Visa
Game Types Played
Slots
Withdrawal Sum
$ 0
Last Checked
May 8, 2025
Registration Process Preview
Look & Feel 4 /5
Offering a classic Asian theme featuring lucky dragons and Chinese iconography, Mandarin Palace Casino has an almost retro feel for the early iGaming days before themes became more varied. Read on to learn more about the full functionality and useability of the desktop and mobile versions of Mandarin Palace Casino.
How to log in at Mandarin Palace Casino
Go to Mandarin Palace Casino’s homepage and use the “Sign up” web form
Enter your email address and choose a password
Provide your full name, create a nickname and enter your date of birth
Choose your currency and enter your mobile number
Select a country and state before pressing “Create Account”
How to verify a Mandarin Palace Casino account
Log into Mandarin Palace Casino and hit your account name
Select the “Cashier” button
Press “Verify ID”
Select “Verify Identity” and scan the QR code
Those using a credit card can press “Verify Card” to register their credit card
KYC documents
Credit card – a copy of the front and rear of your credit card
Identity – passport, driver’s license
Selfie – image of yourself holding your ID document
How to close a Mandarin Palace Casino account
Log into Mandarin Palace Casino and withdraw any remaining funds
Wait until your payout has cleared
Send an email to the customer support team using your registered email address
Ask to close your account permanently
Follow the instructions of the support operator
Desktop Preview
Visually, the casino is simple and very intuitive. There isn’t too much happening to distract from the excellent functionality of the casino platform. A left-side menu contains just about every feature of the casino. All that remains is the cashier and account features which are intuitively left at the top of the screen.
We were impressed with the loading times and overall speed of the casino. The live casino felt particularly smooth with zero lag during full HD streams. There is a very convenient game filter section located on the right side, which can break down the collection a little.
The platform is tailor-made for new players while experienced ones will be at home instantly.
Mobile Preview
Like most mobile optimized versions of casino pages, the Mandarin Palace Casino mobile site is a straight copy of its desktop counterpart. The layout, the menus, and the functionality are almost identical. We only noticed one major difference in the menus, which became longer and we needed to scroll a little more.
The loading times remained just as quick as the desktop version and our experience playing live games was equally as enjoyable. Each live stream displayed in full HD, and we never encountered any input lag or visual lagging.
Touchscreen controls were also consistent and accurate across multiple devices.
Mandarin Palace Casino mobile app review
The casino doesn’t offer a dedicated mobile app that you’ll find in any app store like Google Play. That’s because Google and Apple have pretty strict gambling regulations for app development. However, the casino is available in full, using your preferred mobile browser site like Chrome or Safari.
Slot Games 5 /5
There are more than 160 slots from popular providers including Arrow’s Edge, Betsoft, and Saucify. While the selection is small compared to many competitors, there is still a wide range of themes, game mechanics, and jackpots to enjoy.
You can play for real money only, as there are no demo versions to try the slots for free. However, for novices worried about budgets, the bet limits typically range from $0.10 to $5. While this may not appeal to high-stakes or seasoned players, it’s ideal for casual gaming.
Best Mandarin Palace Casino slots
Mardi Gras Gold
Golden Serpent
Wild Archer
Chakras
Mega Cats Mega Reel
Big Game
Hawaiian Cascade
Legends of Greece
Party on Deck
Bison
Highest RTP slots from Mandarin Palace Casino
Legends of Avalon (98.4%)
Good Girl Bad Girl (97.79%)
Dollars Down Under (97.67%)
Gypsy Rose (97.63%)
Sugar Pop (97.60%)
Safari Sam (97.50%)
At the Copa (97.42%)
After Night Falls (97.27%)
Jungle Stripes (97.03%)
Slots Angels (96.89%)
Slots We Tested
Game
Provider
RTP
Jimi Hendrix
NetEnt
96.9 %
Sugarpop 2
Betsoft
96.46 %
Pearls of India
Play'n Go
94.87 %
Take Olympus
Betsoft
95.49 %
Gemini Joker
Betsoft
95.61 %
Slots Game Types
Progressive jackpot
Max Ways
Max Ways provide players with even more ways to win during the game. Progressive jackpots are random prizes that get bigger with each bet. Many of the progressive jackpots at this casino can reach well over $100,000.
Slots
Jackpots
Classic Slots
Live Dealer Games 3 /5
We counted a total of eleven live dealer games at Mandarin Palace Casino. While this is a small offering, each game is top-notch. You can select from a few roulette games, one baccarat title, and numerous blackjack games.
Unfortunately, there are no poker, game show, craps, or niche titles like Andar Bahar. With few games, there is no need for game filters.
Live casino
Roulette
Baccarat
Blackjack
Table games
Video Poker
Live dealer verdict
Eleven titles is certainly not the largest collection of live games we’ve ever tested. But while the casino is small, the games pack a lot of punch with every single stream, dealer, card, and game delivering an excellent experience.
During our tests, we had fun engagement from the dealer, the production values always looked immense, and the games were run very well. Unfortunately, some major game types are missing with no poker, craps, and only a single baccarat game.
However, you do get some enjoyable variety with European and American roulette, interesting localized versions of blackjack games, and a VIP blackjack title with higher limits, for the serious players.
Mandarin Palace Casino table games
Blackjack
Roulette
Video poker
We counted around 20 RNG table games. This collection is mostly blackjack and video poker and all powered by Random Number Generators. These generators and games are independently tested, so you can be sure that every outcome is entirely legitimate and random.
Payments 3 /5
Ethereum
Dogecoin
Wire Transfer
Bitcoin Cash
Ripple
Bitpay
Monero
Neo Coin
Tether
Cardano
Binance
Prepaid and Gift Cards
Bitcoin
MasterCard
Visa
US players can deposit using a credit card or choose from five popular cryptocurrencies including Bitcoin, Ethereum, and Litecoin. Only Bitcoin and wire transfers are supported as withdrawal options.
Mandarin Palace Casino deposit process
Log into Mandarin Palace Casino and press the yellow ‘Deposit’ button
Choose your preferred deposit method
To choose a credit/debit card, make sure the card is registered first
Then, nominate an amount to deposit and then press “Deposit”
If you choose a cryptocurrency, scan the casino’s wallet address QR
Simply use your preferred crypto platform to send your deposit to the casino’s wallet address
What is the Mandarin Palace Casino minimum deposit?
The minimum deposit requirement at this casino is only $20. This applies to both credit card payments and cryptocurrencies transactions.
Mandarin Palace Casino withdrawal process
Withdrawing your winnings is a quick and simple process:
Log into Mandarin Palace Casino
Select your account logo in the top right of the screen
Then press “Cashier” before selecting “Withdrawal”
Select your withdrawal method and amount you want to withdraw
Enter your crypto wallet or wire transfer banking details
Finally, press “Withdraw” to request your payout
Mandarin Palace Casino withdrawal time
Withdrawal processing takes up to three days for Bitcoin transactions and wire transfers can take up to five days. However, while the casino is processing withdrawals all the time, the transactions will only occur on Monday or Thursday. For example, if your Bitcoin withdrawal is processed by Tuesday, it won’t be paid until Thursday.
Reasons for Mandarin Palace Casino payout problems
You provided an incorrect crypto wallet address
Technical errors
You haven’t cleared a bonus roller requirement
Mandarin Palace Casino fees
The casino does not charge any transaction fees for deposits and Bitcoin withdrawals are completely free. Wire transfers will incur a transaction fee of $20-30.
We did not find any hidden fees within the terms and conditions, other than a $20 fee for withdrawing without meeting the standard minimum rollover. This is a completely normal and acceptable fee.
Payments verdict
Payout time – payouts can only occur on Monday and Thursday, but the processing time is only around 72 hours for Bitcoin withdrawal requests.
Payment methods – Mandarin Palace Casino supports credit cards, cryptocurrencies, and wire transfers. But cards can only be used for deposits.
Payout limits – payouts are restricted $2,500 for a single payment, but you can withdraw up to $10,000 in instalments.
Overall verdict – the restrictive payout timing is a drawback, but the limits should suit most casual players.
Mandarin Palace Casino Payments vs Other Casino Payments
As casino security experts, we are particularly skilled at analyzing operator details. By checking if a casino holds a strong history of safety and excellence, we can ensure you’ll enjoy a safe gambling experience.
Mandarin Palace Casino Trustworthiness
Details
Company
TD Investments Ltd
Year of establishment
2009
Company Registration Number
000023410
Address
9 Barrack Road, Belize City, Belize
Is Mandarin Palace Casino legit?
Mandarin Palace Casino is owned by TD Investments Ltd. This company has been around for a short while but has ties to the global gaming powerhouse, Genesys Technology N.V.
We’ve analyzed both these operators and have confirmed their excellence.
Is Mandarin Palace Casino safe?
You’ll find a great range of responsible gaming tools and other safety features at Mandarin Palace Casino:
eCogra
iTechLabs
NetNanny
128-bit SSL encryption
NCPG
GA
Customer Service 4 /5
You can connect the customer support department using three different methods. There is a 24/7 Live Chat, direct email support, and a toll-free US phone line to speak with an operator. We couldn’t find an FAQ section, but there are a few helpful sections, such as “Banking”, under the “HOME” header, which provides some guidance.
How to contact Mandarin Palace Casino
You’ll always find the Live Chat widget at the bottom right of the screen. Operators connect instantly with players, and you’ll be speaking with a real operator. Email support is easily reached by sending an email to the support address: [email protected]. Finally, you can actually speak with an operator by calling the toll-free US phone line on +1 888 595 5835.
How we tested customer support
Our team requests assistance from all three channels during on and off-peak hours. This is how we get to communicate with multiple operators and assess the average response times. We also make some simple and challenging requests to best test the professionalism and product knowledge of the support team.
Customer support verdict
Response time – phone calls are answered within 20 minutes, live chat operators connect instantly, but emails can take up to a day to see a response.
Staff availability – the support team is available 24/7 to accept your queries.
Overall experience – we were impressed with the overall product knowledge of the support team and the quick responses.
Mandarin Palace Casino provides a 39-tiered loyalty program that is completely free. You automatically join when you register for a casino account. The rewards offered within this system are impressive. Rather than just free spins and bonuses, you can actually claim some real-world prizes at the higher levels.
Players rise up the ranks by playing casino games to earn points. Regular play is important since it is possible to drop down the ranks, if you fail to earn enough points.
VIP levels & benefits
Level
Benefits
Level 2
6 Spins on Age of Spartans
Level 10
30 Bonus Credits
Level 28
$200 Amazon Voucher
Level 39
$400 Amazon Voucher
Where Does Mandarin Palace Casino Shine?
Win real-world prizes including Amazon Vouchers and sports cars
Fee-free Bitcoin withdrawals
Play with casual-friendly betting limits
Win huge progressive jackpots worth over $100,000
Where Does Mandarin Palace Casino Fall Short?
Payouts only occur on Monday & Thursday
$20-30 wire transfer withdrawal fee
What Is Mandarin Palace Casino Best For?
Mandarin Palace Casino is a great place for novice bettors to start. The betting limits across all game types are very agreeable and the gaming selection isn’t so vast that you can become overwhelmed. We think the live casino is the perfect size for trying the game types for the first time, and the cashier limits will suit them too.
Is Mandarin Palace Casino Right for You?
If you’re a fan of niche slots, classic table games, or you’re looking for a retro experience, Mandarin Palace Casino is perfect for you. The small live casino offers several of the best classic tables while the slot offering features progressive jackpots and exciting Max Ways games.
We did feel the cashier could be improved, since Bitcoin and wire transfers withdrawals may not suit everyone, and the restricted payout days may not please more demanding players. However, this is quite a minor hindrance for casual players and the free Bitcoin withdrawals are great for players on a budget.
Slots
Jackpots
Classic Slots
Live casino
Roulette
Baccarat
Blackjack
Table games
Video Poker
Ethereum 
Dogecoin 
Wire Transfer 
Bitcoin Cash 
Ripple 
Bitpay 
Monero 
Neo Coin 
Tether 
Cardano 
Binance 
Prepaid and Gift Cards 
Bitcoin 
MasterCard 
Visa 
